This paper offers a nuanced and thought-provoking analysis of e-readers from an human-computer interaction standpoint:
Pearson,J., Buchanan,G. & Thimbleby, H. (2010). HCI Design Principles for eReaders. BooksOnline’10, October 26, 2010.
And this article in the most recent issue of College & Research Libraries News is succinct but packed with crucial advice for managing library website redesign projects and really, actually focusing on users needs:
Fullington Ballard, A. & Teague-Rector, S. (2011). Building a library Web site. College & Research Libraries News. 72:3, 132-135.
I know I’ve searched for articles on these topics before, but I think the stuff I found must’ve gotten lost in my email. There have to be lots of articles on UX and library websites, right? If not…I will write one. One day. And if I find some nuggets of gold in my email I’ll update this post with citations. Maybe I should do some research on personal information management too.
Update: look out for this paper from the CSUN 2011 conference