I’ve been tracking IT and web design-related jobs in libraries for a while now, but this is the first one I’ve seen that stands out as being so focused on user experience, they even want a terminal degree in HCI or a related field. And just yesterday I was reading the most recent issue of Library Hi Tech (v.29:no.2), which focuses on usability testing. One of the articles in that volume discusses the quality of research being done on user needs in the LIS field. The author, Elke Greifeneder, concludes:
These papers show that the quality of user research in our field is rising, that researchers know how to label and use methods appropriately, and that they are using a greater variety of methods. Finally, researchers seem to acknowledge that user research requires one small step after another. Instead of painting a big picture with a single user study that has many research questions, they do multiple smaller in-depth research projects, which can be interconnected like one big picture puzzle that might, in the end, give a better impression of how our users actually behave and what they really need.
Isn’t this exciting? I hope to see more jobs like the one Purdue has posted. To me, it’s a sign that libraries are finally moving towards seriously integrating UX into all our digital products and services. Maybe one day more than 28% of the major databases we subscribe to might even be accessible to people using adaptive technology?
This paper offers a nuanced and thought-provoking analysis of e-readers from an human-computer interaction standpoint:
Pearson,J., Buchanan,G. & Thimbleby, H. (2010). HCI Design Principles for eReaders. BooksOnline’10, October 26, 2010.
And this article in the most recent issue of College & Research Libraries News is succinct but packed with crucial advice for managing library website redesign projects and really, actually focusing on users needs:
Fullington Ballard, A. & Teague-Rector, S. (2011). Building a library Web site. College & Research Libraries News. 72:3, 132-135.
I know I’ve searched for articles on these topics before, but I think the stuff I found must’ve gotten lost in my email. There have to be lots of articles on UX and library websites, right? If not…I will write one. One day. And if I find some nuggets of gold in my email I’ll update this post with citations. Maybe I should do some research on personal information management too.
Update: look out for this paper from the CSUN 2011 conference
I’ve been reading a little about the history of the human computer interaction (HCI) field, and as always I love reading the prophetic visions of researchers from the early days. It’s really cool that Stanford has made available video clips from Douglas Engelbart’s 1968 public demonstration which featured the online system, NLS, the mouse, hypertext, object addressing, dynamic file linking, and “shared-screen collaboration involving two persons at different sites communicating over a network with audio and video interface.” No wonder the Human Computer Interaction Handbook refers to it as “sensational”. It’s always surprising how quickly some (if not many) people in the mid-twentieth century realized networked information storage and retrieval systems would be the “libraries of the future“.
This Vannevar Bush quote kinda gives me chills no matter how many times I’ve read it. 1945, people!
Wholly new forms of encyclopedias will appear, ready made with a mesh of associative trails running through them, ready to be dropped into the memex and there amplified. The lawyer has at his touch the associated opinions and decisions of his whole experience, and of the experience of friends and authorities. The patent attorney has on call the millions of issued patents, with familiar trails to every point of his client’s interest. The physician, puzzled by a patient’s reactions, strikes the trail established in studying an earlier similar case, and runs rapidly through analogous case histories, with side references to the classics for the pertinent anatomy and histology. The chemist, struggling with the synthesis of an organic compound, has all the chemical literature before him in his laboratory, with trails following the analogies of compounds, and side trails to their physical and chemical behavior.
The historian, with a vast chronological account of a people, parallels it with a skip trail which stops only on the salient items, and can follow at any time contemporary trails which lead him all over civilization at a particular epoch. There is a new profession of trail blazers, those who find delight in the task of establishing useful trails through the enormous mass of the common record.
–Vannevar Bush. “As We May Think.” The Atlantic Monthly, July 1945.
rock on computerz